Refunds & Returns
Cancellation & Refund Policy
If for any reason you are not happy with the purchase you are most welcome to return/exchange the product within 15 days on confirmation from us. If you want to cancel your order please ensure that the request is made within 3 days of placing the order. On confirmation and validation from us, a customer can be eligible for a refund.
Cancellation Policy Procedure
- Cancellation of confirmed order is possible within 3 days of your placement of orders.
- Order once shipped out to our shipping vendors for onward despatch cannot be cancelled.
- You can certainly refund or exchange the order if allowed under the refund policy
Refund Policy Procedure
- Item purchased have a 7 days guaranteed money back policy. Any item, you do not want can be returned to us within 7 days receipt of the product if it is unused and in its original packing.
- Refund of the purchase price less transaction charges and courier charges to and fro of items will be done after receipt of the returned item in unused and original packing.
- The original shipping charge is non-refundable. Return charges will be to your account.
- Refund will be made to the account (debit/credit card/ bank account) from which payment for purchase was made. Additional authorisation or validation required may be asked for which needs to be provided by the customer wanting a refund.
- To request for a return please contact us through email mentioning the complete order details, within 7 days of your purchase.